Can’t log in? The first thing to check is if both the email and the password are written out using the same capitalization you used when you first signed up. Our login fields are case sensitive.
APPLE (SIWA)
If you signed up using Apple ID, always use Apple as the login option.
SIWA only works on the Amuse iOS app. If you'd like to log into your Amuse account on Android or web, please:
- Reset your password (this will create a new password for you)
- Log in with email and password
If you used Hide my Email, you will need to enter your private relay email to reset the password. Read more about it here.
If you signed up using Facebook, always use your Facebook as the login option. If you forgot your password, you have to ask Facebook to reset it.
If you signed up using Google, always use Google as the login option. If you forgot your password, you have to ask Google to reset it.
If you signed up using your email, always use that same email when you log in. If you forgot your password, we can reset it for you. Just click 'forgot password'.
You can always add a password login to your account by requesting a password as well
Enter your email address. If you don't remember which email address you used when signing up, check your email archive for emails from noreply@amuse.io
If we have your email address on file we will send a reset link. The email is sent from noreply@amuse.io with the subject line: Reset your password. Make sure to check the spam folder if you can't find it. The link is only valid for 24 hours.
Reopen the app and sign in with your email and new password.