Your withdrawal can have different payment statuses depending on where it is in the process. Below is what each withdrawal status means and what you may need to do next.
Created — We’ve received your withdrawal request.
Scheduled — Your withdrawal is scheduled to be processed on [X date].
Pending Tax Verification — Please complete your tax details to continue processing your withdrawal.
Pending Transaction Verification — We’re waiting for you to complete your ID check or for our team to finish a review.
In Progress — Your withdrawal is being processed.
Unclaimed — Your money is waiting to be claimed. This status applies only to PayPal transfers.
Cancelled — Your withdrawal was cancelled, and no money was transferred.
Failed — Your withdrawal couldn’t be completed. Please try again.
Recalled — Your withdrawal was recalled due to [X reason].
Returned — Your withdrawal was returned to us, usually because of an issue with the recipient’s account.
Expired — Your withdrawal wasn’t claimed within the required timeframe and has expired.
Completed — Your withdrawal has been successfully completed.
Need help?
Log in to your Amuse account, click the messenger box at the bottom right, and send us a message.