If Amuse can’t find your Instagram profile, first make sure it’s connected to the correct ad account in Meta.
Your Instagram account also needs to be a professional account, either Business or Creator.
Open Settings in Meta Business Suite.
Make sure you’ve selected the same Business Portfolio and ad account you’re using with Amuse.
Go to Accounts → Instagram accounts.
Select your Instagram account and click Connect assets → Other business assets.
Select the ad account you’re using with Amuse.
If your Instagram account isn’t listed, click + Add and follow the steps to add it first.
Once you’re done, head back to Amuse and retry the Health Check.
Still not seeing it? Go to Promote → Manage connections, disconnect Meta and connect again. Make sure you grant Amuse all the requested permissions and select the Instagram account you want to use.
If you're still having trouble, head back to Amuse and retry the Health Check. You can also reach out to our Support team through the chat in your Amuse account and we’ll help you out.