Occasionally, stores may have trouble matching your releases to the correct profile— this is an automated process, meaning it isn't always foolproof! If your music ends up on the wrong artist profile on any store or streaming platform, we can help you fix it.
The way to fix this is highly dependent on which store your release is incorrect on; details of what to do for each store are below.
Spotify
You can reach out to Spotify through Spotify for Artists here. Simply follow their instructions and they'll walk you through the process!
New to Spotify and don't have your own artist page yet? No problem! Log in to your Amuse account, click the messenger box at the bottom right, and choose "Artist Pages & Stores". Select "Artist pages and releases" and "My release is on the wrong artist page". Send us a message with the release link(s) and the link to the incorrect artist profile, and we'll ask Spotify to move your release to a new artist page.
Apple Music/iTunes
You can reach out to Apple Music through their contact form here. Remember to fill in all the necessary information.
New to Apple Music and don't have your own artist page yet? No problem! Log in to your Amuse account, click the messenger box at the bottom right, and choose "Artist Pages & Stores". Select "Artist pages and releases" and "My release is on the wrong artist page". Send us a message with the release link(s) and the link to the incorrect artist profile, and we'll ask Apple Music to move your release to a new artist page.
Tidal
You can find details on reaching out to Tidal using Tidal Artist Home here. Here is a handy guide on how to use Tidal Artist Home!
Amazon Music
Head to this page to sign into Amazon Music for Artists. If this is your first release, you can create an Amazon Music For Artists account without claiming a profile, and then at the bottom left corner click on "Report Issue" to request a new page.
Deezer
You can reach out to Deezer at [email protected]. Don't forget to include all the links to your release(s) and to your correct profile!
Claro Musica
Contact support by clicking the chat bubble in the bottom right corner. You'll find it on our Helpcenter or any page when you're logged in to your Amuse account. If you don't see the chat bubble on Web, make sure you've accepted our Cookies in your browser.
Please make sure you have the following on hand:
A link to the correct artist profile page (write NEW PROFILE if you need a new profile made),
The link(s) to the release(s), and
The link to the incorrect artist profile where it is at now.
Our team will send off the request to the store, and it'll be fixed within a couple of weeks!
Soundcloud
You can reach out to Soundcloud via your Soundcloud account.
Anghami
You can reach out to Anghami here.
Nuuday
Contact support by clicking the chat bubble in the bottom right corner. You'll find it on our Helpcenter or any page when you're logged in to your Amuse account. If you don't see the chat bubble on Web, make sure you've accepted our Cookies in your browser.
Please make sure you have the following on hand:
A link to the correct artist profile page (write NEW PROFILE if you need a new profile made),
The link(s) to the release(s), and
The link to the incorrect artist profile where it is at now.
Our team will send off the request to the store, and it'll be fixed within a couple of weeks!
Pandora
You can email [email protected] directly. Don't forget to include all the links to your release(s) and to your correct profile!
Boomplay
You can email [email protected] directly. Don't forget to include all the links to your release(s) and to your correct profile!
iHeartRadio
You can reach out to iHeartRadio support here.
YouTube
Contact support by clicking the chat bubble in the bottom right corner. You'll find it on our Helpcenter or any page when you're logged in to your Amuse account. If you don't see the chat bubble on Web, make sure you've accepted our Cookies in your browser.
Please make sure you have the following on hand:
A link to the correct YouTube channel (write NEW PROFILE if you need a new topic channel made),
The link(s) to the release(s), and
The link to the incorrect channel where it is at now.
Our team will send off the request to the store, and it'll be fixed within a couple of weeks!