If your music is missing in a store but is already out on others, it is most likely still being processed.
Unfortunately, the process is often in the hands of the stores themselves to make your work available in their listening service. In some cases, they need additional information to complete the release and if they do, we will get back to you.
We can sometimes see a turnaround of up to 1-2 weeks, from our delivery to showing up in stores. So make sure that you submit your song well in advance of a planned release date.